Terms and conditions

These terms govern your use of the HeatAdapt website and any quote you request through it. By using the site or submitting the form, you agree to these terms.

Who we are

HeatAdapt is a brand of Eleflex.AI, operated by SoftProject OÜ, registered at Tulika 19, 10613 Tallinn, Estonia. In the rest of these terms, "Eleflex.AI", "we", "us", and "our" refer to this company.

Using the website

You agree to use the site lawfully and not to attempt to disrupt it, scrape it at scale, bypass security controls, or use it for anything illegal. We may suspend access if these terms are breached.

Quote requests

Quotes are indicative and based on the information you provide. They are not a binding offer. A binding agreement is only formed once we confirm your order in writing. Compatibility checks, savings figures, and timelines are estimates that depend on your equipment, contract, and conditions at your home.

Intellectual property

All content on the site — including text, images, logos, and the HeatAdapt and Eleflex.AI brands — belongs to Eleflex.AI or its licensors. You may view it for personal, non-commercial use; any other use requires our written permission.

Information on this website

We do our best to keep the information on this site accurate and up to date, but we provide it on an "as is" basis. Energy-savings figures are based on prior measurements and will vary depending on your home, heat pump, electricity tariff, weather, and consumption patterns. This section concerns the information shown on the site and does not affect any product warranty that comes with HeatAdapt hardware.

Liability

To the maximum extent permitted by law, Eleflex.AI is not liable for indirect, incidental, or consequential damages arising from your use of the website. Nothing in these terms limits our liability for fraud, gross negligence, or any other liability that cannot be limited under applicable law. Your statutory rights as a consumer are not affected.

Changes to these terms

We may update these terms from time to time. The date at the top shows when they were last revised. Continued use of the site after a change means you accept the updated terms.

Governing law

These terms are governed by the laws of Estonia, where Eleflex.AI is established. If you are a consumer, you keep the protection of any mandatory consumer-law rules in your country of residence.

Contact

Questions about these terms can be sent to hello@heatadapt.nl